How to Add a User

Company Administrators can add users to the company’s Appruv account and assign roles based on the access each person needs.

Users can be created using:

• An email address—recommended
• A mobile telephone number
• An automatically generated Appruv ID

Add a user

1. Log in to Appruv.
2. Select Users from the left navigation menu.
3. Select Add New User.
4. Enter the user’s name, title, and contact information.
5. Select the appropriate account option.
6. Select Add User.

The user will receive an activation message containing login instructions and a temporary password.

Assign roles and permissions

New users receive access based on the roles assigned to them. After adding the user, select Add details or change roles/permissions if the person needs access beyond worker training.

Assign only the access necessary for the person’s responsibilities. Administrative roles may allow a user to view or change company information, manage other users, complete applications, or receive compliance notifications.

Activate with an email address

Email is the recommended activation method because the user can receive:

• Account-activation instructions
• Password-reset messages
• Training assignments
• Compliance notifications

The user must follow the activation link, confirm the account information, and create a password.

Activate with a mobile number

If the user does not have an email address, enter a valid mobile number. The user will receive an SMS message containing an Appruv ID and temporary password.

The text message will include an auto-generated username (Appruv ID) and a temporary password.  The user can enter the provided login credentials on their mobile device or any computer at www.appruv.com.  They will be asked to confirm the account and create a password before activating the account.  

Create an Appruv ID without email or mobile access

If the user has neither an email address nor a mobile number:

1. Enter the user’s name and title.
2. Select User does not have an email address or mobile number.
3. Select Add User.
4. Record the generated Appruv ID and temporary password.
5. Provide the credentials directly to the user.

Important: Users without an email address or mobile number cannot receive automated notifications. Your company is responsible for providing their login information, training assignments, and reminders.

Resend an activation message

1. Select Users.
2. Open the user’s record.
3. Select Edit User.
4. Confirm that the email address or mobile number is correct.
5. Select Resend Activation Message from the activation banner.

Need help?

Contact Appruv Support at 888-444-5357 or submit a support request.