How to Manage Notification Settings

Appruv notifications help your company stay informed about renewals, expiring documents, application requests, training, and other account activity.

Notification settings can be managed separately for each user.

Update a user’s notification settings

1. Log in to Appruv.
2. Select Users from the left navigation menu.
3. Select the applicable user.
4. Select Edit User.
5. Open Organization Access.
6. Select Messages.
7. Turn the applicable message types on or off.
8. Select Save.

Available notifications may depend on the user’s roles, permissions, and company activity.

Important: At least one active user must be assigned to each required message type. Appruv may prevent you from turning off a notification when doing so would leave no company contact assigned.

Not receiving notifications?

Check that:

• The email address or mobile number is correct.
• The user is active.
• The applicable notification is enabled.
• The message was not routed to spam or junk mail.
• The user has the appropriate role or permission.

Need help?

Contact Appruv Support at 888-444-5357 or submit a support request. Include the user’s name and the type of notification that is missing.